Privacy Policy

1. Who We Are
The Nail Lab is a nail studio located in Sterling, Virginia. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.

2. Information We Collect
We may collect the following information:

Contact details: name, email address, phone number
Appointment details: date, time, and services booked
Payment information: processed securely by our payment providers (we do not store full card details)
Communication: messages you send us by email, contact forms, or booking platforms
Website usage: basic information about how you use our site (such as pages visited), collected through cookies or similar tools

3. How We Use Your Information
We use your information to:

Schedule and manage your appointments
Communicate with you about bookings, changes, or questions
Send you updates, offers, or reminders (if you choose to receive them)
Improve our services and website
Meet legal, tax, and business requirements

4. Legal Basis (Virginia, USA)
We process your information to:

Provide the services you request (such as booking an appointment)
Run and improve our business
Comply with applicable laws and regulations

5. Sharing Your Information
We do not sell your personal information.
We may share it with:

Service providers that help us run our business (for example: booking platforms, payment processors, email or marketing tools)
Professional advisors (such as accountants or legal advisors) when needed
Authorities if required by law or to protect our rights, safety, or property

These third parties are only allowed to use your information to provide services to us and must protect it.

6. Data Retention
We keep your information only as long as needed to:

Provide our services
Meet legal, tax, or accounting requirements
Resolve disputes and enforce our agreements

When it is no longer needed, we take steps to delete or anonymize it.

7. Your Choices and Rights
You can:

Ask to see the personal information we have about you
Ask us to correct or update your information
Ask us to delete your information when it is no longer needed (subject to legal requirements)
Opt out of marketing emails at any time by using the unsubscribe link or contacting us

To make a request, please contact us using the details below.

8. Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9. Cookies and Similar Technologies
Our website and connected services may use cookies or similar technologies to:

Help the site function properly
Remember your preferences
Understand how visitors use our site

You can usually control cookies through your browser settings. If you disable cookies, some features of the site may not work properly.

10. Third-Party Links and Services
Our website may link to third-party sites or services (for example, booking platforms, social media, or payment providers). We are not responsible for the privacy practices of those third parties. Please review their privacy policies for more information.

11. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date below. Your continued use of our website or services after changes means you accept the updated policy.

13. Contact Us
If you have any questions about this Privacy Policy or your personal information, contact us at:

The Nail Lab
Email: contactus.thenaillab@gmail.com
Phone: 703-687-7638
Address: 21435 Epicerie Plaza, Ste 100 Loft 22, Salons Loft 10, Sterling, VA

Last updated: 7/27/26